Blogs will be posted once per week. Notifications of newly posted blogs will be posted exclusively to subscribers to the Grooming Co. news letter.
Do you sell wholesale products?
Presently we do not. If conditions change, please see our web site for any updates, or subscribe to the Grooming Co. newsletter to the latest updates.
Can placed orders be edited or canceled?
There is a 2 hour window to edit or cancel an order that was placed, unless the order has already been fulfilled. After 2 hours, or if the order has been fulfilled within the aforementioned 2 hour edit or cancel window, we will not be able to change the order in any way.
If I receive the incorrect product, what options do I have to receive the correct product?
Email us at ContactUs@TheGroomingCo.com to rectify the situation.
Billing & Payment
What payment methods does the Grooming Co. except?
We accept Visa, Master, American Express, and Discover Cards. We also accept Apple Pay, Google Pay and Facebook Pay.
How long does it take for me to receive my refund?
Once receipt of the product has been confirmed, please allow 2-3 days for your refund to be returned to your method of payment in the system
How do I know if my order has been shipped?
After an order has been placed, confirmation of order receipt will be sent to the customer. Next the order must be fulfilled. Once fulfilled a notification will be sent to the customer that their order has been fulfilled and shipped. A tracking number will be assigned, providing status of placed orders.
How soon before my order will be shipped?
We do our best to have all received orders at the status of "shipped" to within a few (1-2) business days
Does the Grooming Co. ship products to international countries?
Will using the Grooming Co. products guarantee a full and thick beard?
The Grooming Co. does not guarantee everyone will grow a full and thick beard. However, we do guarantee our products, along with proper diet, exercise, and restful sleep will result in a healthier body thus a healthy beard. We strive to provide product that can be used as a supplement to an already balanced lifestyle. For more literature on the topic of full and thick beards, and the best way to achieve, please see your blog; One Distinguished Beardsmen.
Are your products all natural?
We use all natural products for ALL our products. However, there are trace amounts of agents used for binding and viscous.